Daysum Cloud Solutions — FAQ

Yes, Daysum supports Phase 2 e-invoicing requirements and helps you issue invoices with QR codes and the required technical details based on your business setup.

The integration links your e-commerce store to the gold store management system, automatically syncing products, inventory, customer data, and orders in real time — including live gold price updates.

Product data (weights, karats, designs, and prices) and inventory are updated in real time between Salla and warehouses, ensuring you always have accurate, up-to-date information.

You can track order details and shipping status directly within Daysum and receive instant updates such as "Delivered" or "Pending".

The system alerts you when inventory runs low, records the history of each gold piece, and provides analytical reports to help you track seasonal sales and identify top-selling products.

The system maintains customer purchase records and preferences and segments them by purchase value, enabling you to build targeted marketing campaigns and send relevant offers to each customer.

Financial automation links sales, purchases, and inventory directly to accounting entries and e-invoicing — transactions are recorded automatically and invoices and financial reports are generated without manual entry.

The integration process is straightforward and follows the app guide. The system operates on a monthly and annual subscription basis, so it is not free.

The app needs access to product, inventory, customer, and order data to complete synchronization. Data is handled according to clear security policies, and the Daysum team can clarify the hosting and backup settings appropriate for your business.

A gold store ERP is an enterprise resource planning system designed specifically for gold and jewelry store management needs. It provides integrated solutions for inventory, sales, purchasing, and invoice accounting.

ERP helps track inventory accurately, manage sales smoothly, and ensure tax compliance through e-invoicing integration. The system can be customized to meet your unique requirements.

Yes, the system supports integration requirements with ZATCA in Saudi Arabia to help you comply with e-invoicing obligations.

Contact us via the Daysum website to arrange a personal consultation and identify your store's requirements for a customized ERP system.

An HR & attendance management system is software that helps track attendance, manage payroll, and document employee leave electronically and accurately.

The system helps reduce human errors, organize payroll processing accurately, and improve leave and employee record management — boosting overall HR efficiency.

Yes, the HR & attendance system supports integration with various ERP systems to provide comprehensive business solutions.

Contact us via the Daysum website to try the system and receive a personal consultation tailored to your company's needs.

The gold calculator helps you calculate the value of gold based on weight and karat. Simply enter the required information to get the total value instantly.

Our system relies on prices entered manually by the user. You can always update the current gold price based on the market rate.

Yes, the calculator is designed to meet the needs of gold and jewelry stores for accurate product valuation.

Yes, store owners can use it to help estimate gold prices for customers in real time.

E-invoicing (Fatoora) is being implemented in two phases: Phase 1 "Generation Phase," which became mandatory on December 4, 2021, and Phase 2 "Integration Phase," implemented in waves starting January 1, 2023. ZATCA notifies targeted groups at least six months before their integration date.

Technical requirements are typically implemented by electronic system providers (such as POS and software vendors) or internal technical teams for in-house solutions. Contact your system provider or internal team to ensure a compliant solution that can generate conforming invoices.

Requirements and implementation phases are available on the official ZATCA portal. For more details, refer to the simplified e-invoicing guide published by ZATCA.

Anyone can access the e-invoicing developer portal, but access to the Fatoora platform is restricted to taxpayers only, using the taxpayer's unique number and password on the taxpayer portal.

E-invoicing is mandatory for all persons subject to VAT and any parties issuing tax invoices on behalf of VAT-registered suppliers. Non-resident taxable persons are exempt.

Yes, Daysum supports Phase 1 and Phase 2 e-invoicing requirements with direct ZATCA integration, so you issue invoices and VAT reports directly from the system.

This depends on the size of your business and the number of modules required. We start with a needs assessment, then configure the system, migrate your data, and train your team. Most businesses can go live within days to weeks depending on data volume.

Yes, the system is flexible and you can add optional modules like HR, POS, and Manufacturing (MRP) at any time to suit your business growth.

The system runs in the cloud with daily data backups and customizable user permissions, keeping your data protected and accessible at all times.

Yes, we review your current project status, identify the gaps, and put together a plan to complete the implementation, customization, and integration to get the project back on track.

Yes, we customize modules, workflows, and reports to match your business and integrate Odoo with other systems and tools when needed.

Yes, we configure Odoo to support Phase 1 and Phase 2 e-invoicing and ZATCA integration.

We provide training for your team and continuous technical support to ensure effective system use and resolution of any issues after launch.