Security & Compliance

Your data security and compliance support are at Daysum's core

We protect your business data and help you meet Saudi e-invoicing requirements

We handle your business data responsibly: cloud hosting, regular backups, and precise access control, alongside invoicing solutions that support ZATCA requirements. This page explains what we actually do — in plain language, without exaggeration.

Protection pillars

Practical measures to protect your data

We focus on realistic controls that serve your daily operations instead of making empty promises.

Cloud hosting

The system runs on reliable cloud infrastructure, so you access your data from anywhere, on any device, without needing local servers.

Regular backups

We provide daily backups or as agreed, to minimize data loss risks and make recovery straightforward.

Role-based permissions

Control each user's access by their role or department — they see only the data and operations relevant to their work.

HTTPS connection

All communication with the system uses HTTPS to protect data in transit between your device and the system.

Your data belongs to you

Your business data is yours, and we handle it according to our privacy policy and the agreement in place with you.

Local support

A local support team helps you with setup, permissions management, and answers to your questions.

E-invoicing

Support for ZATCA e-invoicing requirements

Daysum provides e-invoicing solutions that support the technical requirements of both Phase 1 and Phase 2, including creating electronic invoices and integration according to the relevant requirements. Final compliance responsibility remains with the business — we help you set up your system to meet these requirements.

  • Phase 1 (Generation): Create and store electronic invoices in the required format.
  • Phase 2 (Integration): Connect the system with the ZATCA platform per technical requirements.
  • VAT return preparation and VAT reports from within the system.
  • Invoice templates compliant with mandatory content requirements.

Backup & continuity

Minimizing data loss risks

We aim to keep your business running. The backup and recovery process varies by client plan and situation — we clarify the details that apply to your account.

  • Daily backups or as agreed with the business.
  • Cloud data storage to reduce reliance on local hardware.
  • Review the setup applied to your account with the support team.

Access control

Every user sees only what's relevant to them

Permission management helps protect sensitive data and organize work across teams and branches.

  • Define access rights by role or department.
  • Separate branch and team data as needed.
  • Admin controls for adding users and modifying their permissions.

Security questions

Frequently asked questions about security & compliance

Is Daysum officially certified by ZATCA?

We provide e-invoicing solutions that support the technical requirements of ZATCA for both Phase 1 and Phase 2. For the official status of solution providers, please refer to ZATCA's official channels.

Does the system support Phase 2 e-invoicing integration?

Yes, Daysum supports Phase 2 (integration) requirements with the ZATCA platform according to the relevant technical specifications.

How are user permissions managed?

Admins can set each user's permissions by their role or department, so every user accesses only the data and operations relevant to their work.

Are backups available for my data?

Yes, we provide daily backups or as agreed. Recovery varies by client plan and situation — contact our support team to review the setup on your account.

Who owns my data?

Your business data belongs to you. We handle it according to our privacy policy and the agreement in place with you.

Where can I find the privacy policy?

You can read our full privacy policy on the privacy policy page of the website, which explains how your data is collected, used, and protected.

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